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Leadership and Tennis Stroke 3: People Leadership
Leadership and Tennis Stroke 3 – People Leadership
Great leadership requires a deep understanding of people.
Excellent communication is a vital starting point. But in addition, you need to understand what people need to be successful and motivated in their jobs.
Here is a simple framework that has proven to be one of the most valuable things I have ever learned about leadership.
There are five critical things a person needs from a leader in just about any situation: continue reading this article
Leadership Stroke 1: Communication
Early in my own career, I was given a technique for helping with all forms of communication but especially face to face. In fact it was so useful I had the model printed onto the back of my business card for a number of years. The technique had four steps – Opening, Clarifying, Generating and Closing – not a particularly good acronym but the diagram helps!
• Opening communication is about purpose of the communication and importance;
• Clarifying is about the seeking and giving of information and summarising the information;
• Generating is about adding to the communication by seeking ideas and suggestions as well as making and developing suggestions;
• Closing is about summarising the outcomes and agreeing the next steps and follow up.